FAQ

  1. How Can I Place an Order?
    To place an order on buymonday.shop, follow these simple steps:

Browse our product collections.
Select the item, choose options like size or color, and click Add to Cart.
Proceed to checkout, enter your shipping and payment details, and confirm your purchase.
You’ll receive a confirmation email with your order details.

  1. What Payment Methods Do You Accept?
    We accept the following payment methods:

Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
PayPal: For secure and fast payments.

  1. How Long Does Shipping Take?
    Our shipping times are as follows:

Order Processing: 2-3 business days.
Delivery Time: 4-15 business days, depending on your location.
Tracking: You’ll receive a tracking number once your order ships.

  1. Can I Track My Order?
    Yes! After your order is shipped, we’ll email you a tracking link. You can also visit the Order Tracking page on our website and enter your tracking number for real-time updates.
  2. What Is Your Return Policy?
    We accept returns within 30 days of delivery, provided the item is in its original condition. Follow these steps for returns:

Contact us at buymondayshop@outlook.com to request a return.
Provide your order number and reason for the return.
We’ll guide you through the return process.
Note: Shipping fees for returns are non-refundable unless the item was damaged or defective.

  1. What Should I Do If I Receive a Damaged Item?
    If your order arrives damaged or defective:

Contact us at buymondayshop@outlook.com within 7 days of delivery.
Provide photos of the damaged item and your order details.
We’ll arrange for a replacement or a refund.

  1. Do You Offer Wholesale or Bulk Orders?
    Yes, we welcome bulk and wholesale inquiries! Please email buymondayshop@outlook.com with your business details and the products you’re interested in. We’ll respond promptly with pricing and shipping information.
  2. How Can I Contact Customer Support?
    We’re here to help! You can reach us through:

Email: buymondayshop@outlook.com
Contact Form: Use the Contact Us page on our website.

  1. Do You Ship Internationally?
    Currently, we ship to select countries. If your location is not listed at checkout, feel free to contact us for shipping availability.
  2. Can I Change or Cancel My Order?
    You can change or cancel your order within 24 hours of placing it by emailing buymondayshop@outlook.com. After this timeframe, your order may already be processed and shipped.